Check the answers to frequently asked questions

Learn more about our services
Experience and Qualifications
General Questions

Services

1What is a Personal Support Worker (PSW)?

A PSW provides non-medical support to individuals who need assistance with daily living activities such as hygiene, mobility, meal preparation, and companionship.

2What types of clients do you work with?

We work with children, seniors, individuals with disabilities, and patients recovering from surgery or illness.

3What services do you offer?

Our services include:

  • Assistance with bathing, dressing, and grooming

  • Meal preparation and feeding support

  • Light housekeeping

  • Medication reminders

  • Companionship and emotional support

  • Outings and errands

  • Specialized care for children, seniors, and individuals with dementia or mobility challenges

Experience and Qualifications

1Are you certified and experienced?

Yes, all our PSWs are certified and have experience in providing safe, compassionate, and personalized care.

2 Do you offer care for children with special needs?

Yes, we are experienced in working with children who have physical, developmental, or emotional needs, providing both supportive care and structured daily routines.

3Can I customize the care plan?

Absolutely. We work with families to create personalized care plans that meet each client’s specific needs and routines.

General Questions

1What are your hours of service?

We offer flexible hours including mornings, evenings, weekends, and overnight care. 24-hour support is also available upon request.

2Is transportation provided for appointments or outings?

Yes, we can accompany clients to appointments, outings, or errands depending on the care plan and family approval.

3How do I get started?
You can contact us for a free consultation. We’ll assess your needs and match you with a qualified PSW to begin care as soon as possible.
4How is your service different from a nanny or housekeeper?

A PSW is trained in healthcare support and specializes in personal care, mobility assistance, and working with individuals who have specific health or age-related needs.